Privacy statement

This is the website of Bloemenweelde. This privacy statement applies to all services that we provide on our website.

Company & postal address:
De Clercqstraat 112 -114
1052 NN  Amsterdam
Registrationnumber KVK: 33058883
BTW-nr: NL130759181B01
Bloemenweelde respects the privacy of all users of its site and shall ensure that the personal information provided to us will be treated confidentially according to the General Data Protection Regulation (GDPR)

We would like to inform you what information is collected when you use our website and place an order with us, why we collect this information and how we improve your user experience.

Before finalizing your order with us, we ask you to click the checkbox to confirm that you are aware of, and agree with this privacy statement and the terms and conditions of Bloemenweelde. Without your confirmation an order cannot be finalized.

Your personal details

In order to send you the invoice/payment receipt of your order you placed on our website, we ask you for the following information: company name, prefix, name, street, housenumber, zipcode, city, phone number, email address. The company name and telephone number are not mandatory.
Apart from your data, we also ask you the data of the delivery location/recipient of your order. We are asking the recipient name, company name, department/room, street, house number, zipcode, city and phone number. The company name, department/room and telephone number are not mandatory, but help us in carrying out our services. This information will only be used by Bloemenweelde to deliver your order.

Should you have any trouble in settle the payment on the secure server of our payment provider, we can send you a payment link for the relevant order. With a payment link you can settle the payment without having to go through the order once again. The order and the payment link will automatically expire (and be cancelled) when you decide not to use it.

For fiscal reasons we are required to keep the details of each purchase on our website for seven years.

Besides the personal details we collect when you order though our website, we also collect personal items when you contact us through e-mail, a contact form or through a phone call. When you come by in our shop and ask us to send you a quotation or information we need your name, e-mail and telephon number in order to send you the desired information.

Your data is stored on/in a private secure server/cloud of bloemenweelde or on/in that of a third party (Exact Online). We will not combine this information with other personal information we have.

We use your information only for the purpose described in this privacy statement.  Your data will never be used or shared unless we explicitly have asked and received your permission in advance.

Cookies

The website of Bloemenweelde uses Google Analytics cookies. A cookie is a small file on your computer. It helps us to analyze how users use our website, to report on the activities on our website and providing you other services relating to your website activity and/or internet usage.

The information generated by the cookie about your use of our website may be in  collected in a report on the Bloemenweelde performance. It wil be stored in our cloud. The data we collect through our cookies can not identify you as an individual user.

Cookie refusal

Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Google Analytics

With Google Analytics we signed the Data Processing Amendment. Also we masked the last octed of all  incoming IP addresses, to be sure all users remain anonymous. We are not sharing any other data of our visitors with Google.

Third parties

Your information will not be shared with third parties, unless this is necessary to process your order/request. In some cases, your information may be shared internally. Our employees are obliged to respect your privacy and protect your personal information at any time.

In case your order is for delivery outside of our service area, the order information is shared with our affiliated Fleurop-Interflora partners. This is necessary for the delivery of your order. Your details will never be shared with third parties, outside the for order processsing neccesary mentioned parties.

Payment provider, Website hosting, Accounting programm, Google Analytics

Payments on our site are processed on the secured servers of our payment provider Mollie. Mollie meets the toughest requirements and complies with the General Data Protection Regulation. More information on privacy by Mollie.

Our website is hosted by the hosting provider Marcelisdekave in Alkmaar. We have a Data Processing Amendment with Marcelisdekave. The privacy policy can be found on their website: https://www.marcelisdekave.nl/marcelisdekave-privacy-policy/

For invoicing we use Exact Online. This accountancy tool is protected with 2step verification. Our Exact Online Contract combined with the Privacy Policy of Exact Online is valid as the Data Processing Amendment: The Privacy Policy can be found here: https://www.exact.com/global/images/downloads/terms-and-conditions/Privacy-Policy-for-Exact-Online-EN.pdf

Rights of the visitor/customer

We offer all visitors the opportunity to view, change, or remove any personal information provided to us. If you want to use this right, please send an email to admin@bloemenweelde-amsterdam.nl. We will respond to your request within 7 working days.

Unsubscribe to mailing list/special offers

Bloemenweelde is currently not actively sending out marketing mailings. Nevertheless we ask permission for sending you our special offers on our website. When and if a service like this will start, we will only send this to people who applied for this through our website. In each mailing there will be the opportunity to unsubscribe from the mailing list.

Adjust personal details / stop communication

Whenever you want to adjust your personal details, or whenever you want to have your personal details removed please contact us by e-mail on: admin@bloemenweelde-amsterdam.nl.. We will respond to your request within 7 working days.

Changes

This privacy statement is adapted to the use of and the services we provide on our website. Any adjustments and/or changes in this site may lead to changes in this privacy statement. We recommend that you regularly consult our privacy statement to be informed of any changes.

Questions and feedback

We regularly check if this privacy statement is still up to date. If you have any questions or comments about our privacy statement, please contact us. We will respond to your e-mail within 7 working days.

Bloemenweelde
• Ramon ten Bosch
• De Clercqstraat 112-114 Amsterdam
• 020-6168704
• admin@bloemenweelde-Amsterdam.nl
This page was last modified on June 11, 2019.