Terms of delivery Bloemenweelde Amsterdam

All of our deliveries and services to individuals and companies, ordered through our online webshop https://bloemenweelde-amsterdam.nl are subject to these General Conditions of Sale only.

Delivery in Amsterdam

Bloemenweelde Amsterdam will deliver your flower arrangement(s) within Amsterdam and close surroundings.

Delivery outside of Amsterdam

Orders for outside Amsterdam will be retransmitted to the nearest independent Fleurop florist. We remain at your complete disposal for any additional questions you might have concerning your flower order or any other question you might have.

Delivery

Same day delivery is possible for orders placed before noon local time in Amsterdam. Delivery is not possible on sundays and/or public holidays in the Netherlands, except for Mother's Day. On our website you can only select valid delivery dates. If you prefer morning or afternoon delivery, we will do our utmost best to deliver in that part of the day. However this time delivery cannot be guaranteed. Funeral flowers and wedding flowers will always be delivered in time, if ordered and paid at least two working days (in CET) in advance.

Delivery information

To ensure that we are able to deliver successfully on the requested date, without any delay, the following additional information, if available, is very helpful:
* For hospital deliveries, the ward, room number or maiden name if recipient gave birth to a baby. The delivery will be granted to the reception desk of the hospital.
* For hotel deliveries, the room number and the name under which the addressee is registered (e.g. group, Mr. and Mrs., etc.). The delivery will be granted to the reception desk of the hotel. * For deliveries to company addresses, full name of the recipient. The delivery will be granted to the reception desk of the company.

Correctness of the delivery address

Please check carefully that the delivery address, including local telephone number, is complete and correct. We cannot accept any liability for late or non-delivery due to an incorrect or incomplete address.

Prices

Flower prices naturally fluctuate according to season and region. The price of our bouquets and arrangements is therefore based on the day’s price. In case of any typing mistakes in our prices we are in title to cancel your order. Paid money will be refunded within 5 working days.

The prices of bouquets on our website exclude the delivery costs and include local VAT or sales tax. Delivery costs are added at the end of the order process. If the recipient refuses to accept the flowers with or without a reason, no charged costs of the goods and delivery will be refunded.

Credit Card and iDeal Payment

For your convenience, we offer Credit Card Payment and iDeal payment. Payment is possible in EURO's only. The daily exchange rate can be applied by your credit card company when EURO is not your currency.

Order Confirmation

For every order placed, you will receive an order confirmation by e-mail within a few minutes after payment. This e-mail will include your order number and detailed information of the purchased product(s).
Please check your spam folder if you did not receive an order confirmation. Feel free to contact us if you have any questions about your order.

Cancellation

Flower orders can be cancelled up to two working days before the delivery date by giving details of the order number. Cancellation after this time can only be accepted in exceptional circumstances, and repayment cannot be guaranteed. Cancellations should be announced by e-mail mentioning the ordernumber.

General terms of delivery Bloemenweelde Amsterdam, May 2019.