Flower ordering & deliveryDuring and after ordering a flower delivery you might have some questions like:
Has my bouquet been delivered?
Can I still change my order?
Can I get flowers delivered today?
Please find the answers to these and more frequently asked questions below!
Delivery of funeral flowers has the highest priority, we always make sure the flowers arrive in time for the funeral.
We contact the funeral home to request what is the best time of delivery when you are not sure about that.
Check the local time in Amsterdam.
In case there are no neighbours we can leave the flowers with, the recipient will receive a note asking to contact us for a second delivery attempt.
If he is not home at the second attempt, the bouquet can be collected at our shop.
Flower orders for outside the Netherlands CANNOT be ordered through our website, because the prices abroad are very different in each country.
Please contact us and we will check the possibilities for you!
Bloemenweelde absolutely guarantees that our bouquets are made with fresh flowers. Therefor we guarantee that your bouquet will last at least for 7 days.
Of course the flowers must be treated well by the recipient.
Please see our the page: how to care for my flowers with tips to keep your bouquet in the best shape!
Did you use a wrong delivery address? Would you like to add a vase? That is no problem, you can change your order up to one day before delivery by sending an e-mail with your ordernumber and changes to firstname.lastname@example.org
Sometimes it is still possible to adjust an order for the same day too. If you have an important change it is best to contact us by telephone on 020-616 8704, so we check immediately if the change can still be made for you. Once the order has left for delivery, we cannot change it anymore.
The cancellation fee is 10% of the order amount, with a minimum of € 8,50.
*Please note that fresh cut flowers are fast-paced goods and therefore there is no right of withdrawal.
As flowers are perishable, for flowers there is no right of withdrawal.
For items that are not perishable, for instance vases, you have the right of withdrawal. These items can be returned if you ordered and received the goods personally and the items are not damaged or used. You can return the goods within 14 calendar days after the delivery day. Please mention the following details: the order number, the reason of returning the goods and your contact details. The items need to be sent to us well protected for transport.